Here's my 3.5 year review of ioflood.com...I continue to have no complaints. My sites load fast, and the server is always up. My last ticket to them was Apr 8 (2014) regarding SSL certificates which was handled promptly. Before that the last one was 10/9/2012. Because the server runs so well, I rarely initiate tickets. When I do, they are taken care of asap. Total peace of mind!
IOFlood are indeed a smashing provider. There's one very unique attribute that sets them apart from the others - quality support. Having worked with many providers and witnessed many one liners, that certainly is not the case with IOflood.
They give a damn. It's obvious to me.
Ioflood shines in support like none other. Gabe's team is exactly what they say they are, a whole bunch of system administrators, so as an administrator, being able to talk the same language makes things rather easy...when you get stuck on something complex, Gabe's team can give you assistance that few companies in my experience can.