Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I add additional contacts to my account?” We know that sometimes it takes lots of hands to help run a business, especially

Welcome to the FINAL installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things

Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience.  If you missed it, you can go back and read it here:  https://ioflood.com/blog/2020/08/06/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or

Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal.   For this post we’re going to walk you through one of the most common questions we get asked in the billing department.   How do I add a credit card