Author Archive

How To: Update a Contact in Ubersmith

Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I update my contact information with you?” Missing important emails can sometimes have negative effects on your business, especially if it ends

How To: Add a Contact in Ubersmith

Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I add additional contacts to my account?” We know that sometimes it takes lots of hands to help run a business, especially

Server Pricing Report – January 2021

Welcome to the First installment of our monthly server price reporting for 2021. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Server Pricing Report – December 2020

Welcome to the FINAL installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Server Pricing Report – November 2020

Welcome to the Ninth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

How To: Set Up a Paypal Subscription

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things

Server Pricing Report – October 2020

Welcome to the ninth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Failing Safe – Drive Wipe Policy

Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience.  If you missed it, you can go back and read it here:  https://ioflood.com/blog/2020/08/06/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or

How To: Set up autopay in Ubersmith!

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I set up autopay on my service? We know that our customers are busy running their businesses and have better things to

How To: Add a Credit Card to Ubersmith!

Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal.   For this post we’re going to walk you through one of the most common questions we get asked in the billing department.   How do I add a credit card