Business Management
12 Jan 2021
How To: Add a Contact in Ubersmith
Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I add additional contacts to my account?” We know that sometimes it takes lots of hands to help run a business, especially
07 Jan 2021
Server Pricing Report – January 2021
Welcome to the First installment of our monthly server price reporting for 2021. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,
02 Nov 2020
Server Pricing Report – November 2020
Welcome to the Ninth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,
06 Oct 2020
How To: Set Up a Paypal Subscription
Welcome to another of our ‘How To’ customer guides! For this post we’re going to walk you through another of the most common questions we get asked in the billing department. How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things
01 Oct 2020
Server Pricing Report – October 2020
Welcome to the ninth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,
24 Sep 2020
Failing Safe – Drive Wipe Policy
Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience. If you missed it, you can go back and read it here: https://ioflood.com/blog/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or
03 Sep 2020
How To: Set up autopay in Ubersmith!
Welcome to another of our ‘How To’ customer guides! For this post we’re going to walk you through another of the most common questions we get asked in the billing department. How can I set up autopay on my service? We know that our customers are busy running their businesses and have better things to
03 Sep 2020
How To: Add a Credit Card to Ubersmith!
Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal. For this post we’re going to walk you through one of the most common questions we get asked in the billing department. How do I add a credit card
07 Aug 2020
IOFLOOD.com – Phoenix, AZ, Dedicated Servers: 2020 Carrier Upgrades and Network Improvements
Here at IOFLOOD.com we are continually looking to improve the performance and reliability of our network for you, our dedicated server customers. So today we’re happy to announce new carrier and network upgrades. These upgrades improve both our upstream internet provider connectivity and the internal network that your servers connect to. Firstly, to improve performance
06 Aug 2020
Check One, Two, Three!
Avoiding Workplace Complacency and Customer Inconvenience through the use of Checklists. Here at IOFlood we pride ourselves on using the right tools for the job, in everything we do. We love servers, which is why we would never use substandard hardware during provisioning. We also love our customers, which is why we take pride in