{"id":1084,"date":"2021-06-16T21:34:14","date_gmt":"2021-06-17T04:34:14","guid":{"rendered":"https:\/\/ioflood.com\/blog\/?p=1084"},"modified":"2023-08-11T18:22:56","modified_gmt":"2023-08-12T01:22:56","slug":"how-to-manage-and-monitor-your-server-with-device-manager","status":"publish","type":"post","link":"https:\/\/ioflood.com\/blog\/how-to-manage-and-monitor-your-server-with-device-manager\/","title":{"rendered":"How To: Manage and Monitor Your Server with &#8216;Device Manager&#8217;"},"content":{"rendered":"\r\n<p><strong>Welcome to another entry of our Ubersmith \u2018how to\u2019 series!<\/strong><\/p>\r\n\r\n\r\n\r\n<p>For this post we\u2019re going to walk you through the capabilities of &#8216;Device Manager&#8217; in Ubersmith and how to utilize it to better manage your server. Ubersmith is the management software that our customers use to submit tickets, view billing information, and manage their services through <a href=\"https:\/\/www.manage.ioflood.com\">https:\/\/www.manage.ioflood.com<\/a>.<\/p>\r\n\r\n\r\n\r\n<p><em>\u201cCan you please reboot my server?\u201d<\/em><br><em>\u201cHow much bandwidth is my server using?\u201d<\/em><\/p>\r\n\r\n\r\n\r\n<p>These are two of the most common support enquiries we receive.<\/p>\r\n\r\n\r\n\r\n<p>While we are always happy to assist with these questions, we have found that our customers are often not aware they are capable of performing these functions themselves all within our support portal.<\/p>\r\n\r\n\r\n\r\n<p>In this guide we will show you how to access these and more.<\/p>\r\n\r\n\r\n\r\n<hr class=\"wp-block-separator\"\/>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image1-3-1024x545.jpg\" alt=\"ioflood support portal login page\" class=\"wp-image-1619\" title=\"\" srcset=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image1-3-1024x545.jpg 1024w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image1-3-300x160.jpg 300w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image1-3-200x107.jpg 200w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image1-3-1536x818.jpg 1536w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image1-3.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>First, you will need to go to the IOFLOOD account management portal and log into your account by inputting your username and password. Just like our friend Max here did.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"493\" src=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image3-1-1024x493.png\" alt=\"ioflood support portal main page\" class=\"wp-image-1620\" title=\"\" srcset=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image3-1-1024x493.png 1024w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image3-1-300x145.png 300w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image3-1-200x96.png 200w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image3-1.png 1314w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Once you\u2019ve logged in, you need to navigate to the menu on the left side of the page and under \u2018Client Profile\u2019 you need to select \u2018View Services\u2019<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"626\" src=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image5-1-1024x626.png\" alt=\"ioflood support portal list services\" class=\"wp-image-1622\" title=\"\" srcset=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image5-1-1024x626.png 1024w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image5-1-300x183.png 300w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image5-1-200x122.png 200w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image5-1.png 1306w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>At this point, you will be taken to a page that lists your services. Simply select whichever service you wish to manage.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"810\" src=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image2-2-1024x810.png\" alt=\"ioflood support portal view service\" class=\"wp-image-1623\" title=\"\" srcset=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image2-2-1024x810.png 1024w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image2-2-300x237.png 300w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image2-2-200x158.png 200w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image2-2.png 1116w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Once you have selected a service, you will find the Service Item page. Here you will be able to see useful information such as billing details, IPMI \/ VPN credentials, server specifications, and more. To access the server\u2019s Device Manager page from here, simply click on the server under the \u201cDevices\u201d field as shown in the above picture.<\/p>\r\n\r\n\r\n\r\n<p>On the Device Manager page, you will find additional information about your server and several functions you can perform.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" width=\"1024\" height=\"876\" src=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image4-1-1024x876.png\" alt=\"ioflood support portal device info\" class=\"wp-image-1624\" title=\"\" srcset=\"https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image4-1-1024x876.png 1024w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image4-1-300x257.png 300w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image4-1-200x171.png 200w, https:\/\/ioflood.com\/blog\/wp-content\/uploads\/2022\/09\/image4-1.png 1087w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n<p><strong>Bandwidth Monitoring<\/strong><\/p>\r\n\r\n\r\n\r\n<p>In the above image, I highlighted in red the Bandwidth Monitoring section. You can interact with this graph to view your current and historical bandwidth usage, including the average and 95th percentile quantities as well.<\/p>\r\n\r\n\r\n\r\n<p><strong>BMC \/ IPMI Reset<\/strong><\/p>\r\n\r\n\r\n\r\n<p>In blue I have highlighted the ability to restart the server\u2019s IPMI \/ BMC interface. If the server\u2019s IPMI interface ever seems slow or unresponsive, restarting this often fixes the problem. When you press this button, the IPMI interface will be unreachable for up to 5 minutes while it restarts, but it will come back online automatically.<\/p>\r\n\r\n\r\n\r\n<p><strong>Server Reboot and Control<\/strong><\/p>\r\n\r\n\r\n\r\n<p>The green highlighted section features power control options for your server. Here you are able to initiate Power and Reboot commands to the server. This is convenient if you are unable to initiate the commands over a typical remote connection such as SSH or RDP.<\/p>\r\n\r\n\r\n\r\n<p>I hope you\u2019ve enjoyed this most recent addition to our \u2018how to\u2019 guides for Ubersmith, all designed to help make managing your servers easier.\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Please make sure you check back on our blog regularly as we will be doing more of these \u2018how to\u2019 posts to help our customers navigate through our Ubersmith customer portal.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Welcome to another entry of our Ubersmith \u2018how to\u2019 series! For this post we\u2019re going to walk you through the capabilities of &#8216;Device Manager&#8217; in Ubersmith and how to utilize it to better manage your server. Ubersmith is the management software that our customers use to submit tickets, view billing information, and manage their services [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":1012,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,21,9,10,120],"tags":[86,84,87,85,83],"class_list":["post-1084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dedicated-servers","category-ipmi","category-sysadmin","category-troubleshooting","category-ubersmith","tag-bmc-ubersmith","tag-device-manager","tag-ipmi-ubersmith","tag-reboot-ubersmith","tag-ubersmith","cat-8-id","cat-21-id","cat-9-id","cat-10-id","cat-120-id","has_thumb"],"_links":{"self":[{"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/posts\/1084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/comments?post=1084"}],"version-history":[{"count":8,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/posts\/1084\/revisions"}],"predecessor-version":[{"id":3170,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/posts\/1084\/revisions\/3170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/media\/1012"}],"wp:attachment":[{"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/media?parent=1084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/categories?post=1084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ioflood.com\/blog\/wp-json\/wp\/v2\/tags?post=1084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}