We Love Servers.

Where are your servers located?

All of our Dedicated servers are located in our private cage at the PhoenixNap datacenter in Phoenix, AZ.

Are you a reseller of ___?

Certainly not. I/O FLOOD owns it's own servers, runs it's own network, and employs it's own support staff, and wouldn't have it any other way.

Do you have a speed test file / ip?

Yes, we have a test ip at 199.231.84.66, and a 100mb test file located at: http://www.ioflood.com/100mbtest.bin

How many ip addresses can I get?

Each server normally comes with 5 ips, but we can offer additional ips for Game hosting, VPS hosting, or other acceptable justification. Up to 13 ips are available for free. 29 IPs costs $5 / mo, 61 IPs costs $15 / mo, and 122 IPs costs $35 / mo. 122 IPs is normally the maximum that can be included with a server.

What payment methods do you accept?

We currently accept paypal and we also accept credit cards through our secure payment processor.

Can I get remote reboots / KVM / IPMI?

Customer-accessed remote KVM using the IPMI feature on our servers is available for free upon request. IPMI allows remote access as though you have your own keyboard, mouse, and monitor hooked up directly to the server, as well as allowing for customer inititated OS reinstalls and reboots.

Is inbound bandwidth metered?

No. All metered plans only monitor outbound traffic (from your server to the internet). Inbound traffic is free.

Do you offer a money back guarantee?

Yes! If you're not happy with our service for any reason, you can request a refund within 15 days of the date your server is provisioned, and we will give you one without any hassle or catch.