Billing
17 Dec 2022
What is MRC vs NRC? Understanding pricing for hosting, colocation, and internet service.
You may have seen the terms “NRC” and “MRC” on invoices or contracts for hosting, colocation, and transit services as a customer or hosting provider. What do these acronyms actually mean, though, and how do they compare to one another? You may better control your spending and manage your hosting, colocation, and transit costs by
23 Jul 2021
Ubersmith: How To – Add a PayPal Billing Agreement.
How do I add a Paypal Billing Agreement in Ubersmith? Log into Ubersmith Account Management Portal Select ‘Client Profile’ from the menu on the left. Select ‘Payment Methods’ Select ‘Add PayPal Billing Agreement’ on the right. Enter PayPal Login details. Confirm correct details in ‘Pay With’ section. Click ‘Accept and Continue’ Confirm Billing Agreement details
23 Jul 2021
PayPal: What is the difference between a Subscription and a Billing Agreement?
Paypal is a name that has become synonymous with sending money, given their online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders, especially in an online world that often sees us doing vendors with businesses
16 Jun 2021
How To: Manage and Monitor Your Server with ‘Device Manager’
Welcome to another entry of our Ubersmith ‘how to’ series! For this post we’re going to walk you through the capabilities of ‘Device Manager’ in Ubersmith and how to utilize it to better manage your server. Ubersmith is the management software that our customers use to submit tickets, view billing information, and manage their services
07 Jun 2021
Ubersmith: How to Understand Your Invoice!
Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through how to understand your invoice. Prior to the start of every billing period you’ll receive an automated invoice through our billing system. This invoice will be delivered to you via email to any email address listed as
23 Mar 2021
How To: View Services in Ubersmith
Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I view a list of the services I have with you?” There are no doubt plenty of reasons that you might like
22 Mar 2021
How To: Submit a ticket and assign a service item in Ubersmith
Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I submit a support ticket and associate a service item?” There will no doubt be a time where you need to contact
25 Jan 2021
How To: Update a Contact in Ubersmith
Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I update my contact information with you?” Missing important emails can sometimes have negative effects on your business, especially if it ends
12 Jan 2021
How To: Add a Contact in Ubersmith
Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I add additional contacts to my account?” We know that sometimes it takes lots of hands to help run a business, especially
06 Oct 2020
How To: Set Up a Paypal Subscription
Welcome to another of our ‘How To’ customer guides! For this post we’re going to walk you through another of the most common questions we get asked in the billing department. How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things
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