Failing Safe – Drive Wipe Policy

Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience.  If you missed it, you can go back and read it here:  https://ioflood.com/blog/2020/08/06/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or ...

How To: Set up autopay in Ubersmith!

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I set up autopay on my service? We know that our customers are busy running their businesses and have better things to ...

How To: Add a Credit Card to Ubersmith!

Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal.   For this post we’re going to walk you through one of the most common questions we get asked in the billing department.   How do I add a credit card ...

Server Pricing Report – August 2020

Welcome to the eighth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay, ...

IOFLOOD.com – Phoenix, AZ, Dedicated Servers: 2020 Carrier Upgrades and Network Improvements

Here at IOFLOOD.com we are continually looking to improve the performance and reliability of our network for you, our dedicated server customers. So today we’re happy to announce new carrier and network upgrades. These upgrades improve both our upstream internet provider connectivity and the internal network that your servers connect to.   Firstly, to improve performance ...

Check One, Two, Three!

Avoiding Workplace Complacency and Customer Inconvenience through the use of Checklists. Here at IOFlood we pride ourselves on using the right tools for the job, in everything we do.  We love servers, which is why we would never use substandard hardware during provisioning.  We also love our customers, which is why we take pride in ...

Server Pricing Report – July 2020

Welcome to the seventh installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay, ...

Server Pricing Report – June 2020

Welcome to the Sixth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay, ...

IOFlood Policies – Overdue Billing

A top of mind concern in the IT industry is preventing data loss. Typically, technical solutions are considered, but this overlooks more mundane causes of data loss that arguably crop up more frequently, such as human error, billing errors, and similar issues. As a company that cares about the preservation of customer data, we give ...

Server Pricing Report – May 2020

Welcome to the Fifth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay, ...