Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things

Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience.  If you missed it, you can go back and read it here:  https://ioflood.com/blog/2020/08/06/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or

Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal.   For this post we’re going to walk you through one of the most common questions we get asked in the billing department.   How do I add a credit card

Here at IOFLOOD.com we are continually looking to improve the performance and reliability of our network for you, our dedicated server customers. So today we’re happy to announce new carrier and network upgrades. These upgrades improve both our upstream internet provider connectivity and the internal network that your servers connect to.   Firstly, to improve performance

A top of mind concern in the IT industry is preventing data loss. Typically, technical solutions are considered, but this overlooks more mundane causes of data loss that arguably crop up more frequently, such as human error, billing errors, and similar issues. As a company that cares about the preservation of customer data, we give