Opinion

Server Pricing Report – February 2021

Welcome to the Second installment of our monthly server price reporting for 2021. If you were following along, we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay, for used

How To: Add a Contact in Ubersmith

Welcome to another of our Ubersmith ‘how to’ guides! For this post we’re going to walk you through one of the most common questions we get asked in the support department. “How do I add additional contacts to my account?” We know that sometimes it takes lots of hands to help run a business, especially

Server Pricing Report – January 2021

Welcome to the First installment of our monthly server price reporting for 2021. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Server Pricing Report – November 2020

Welcome to the Ninth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

How To: Set Up a Paypal Subscription

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things

Failing Safe – Drive Wipe Policy

Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience.  If you missed it, you can go back and read it here:  https://ioflood.com/blog/2020/08/06/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or

How To: Set up autopay in Ubersmith!

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I set up autopay on my service? We know that our customers are busy running their businesses and have better things to

How To: Add a Credit Card to Ubersmith!

Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal.   For this post we’re going to walk you through one of the most common questions we get asked in the billing department.   How do I add a credit card

Server Pricing Report – August 2020

Welcome to the eighth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Check One, Two, Three!

Avoiding Workplace Complacency and Customer Inconvenience through the use of Checklists. Here at IOFlood we pride ourselves on using the right tools for the job, in everything we do.  We love servers, which is why we would never use substandard hardware during provisioning.  We also love our customers, which is why we take pride in