Opinion

Server Pricing Report – November 2020

Welcome to the Ninth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

How To: Set Up a Paypal Subscription

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I add a PayPal Subscription to my account? We know that our customers are busy running their businesses and have better things

Failing Safe – Drive Wipe Policy

Some of you may recall recently we posted a blog post about using checklists to help avoid workplace complacency and customer inconvenience.  If you missed it, you can go back and read it here:  https://ioflood.com/blog/2020/08/06/check-one-two-three/ No matter how comprehensive your checklists may be, there will always be weak points that can cause confusion, concern, or

How To: Set up autopay in Ubersmith!

Welcome to another  of our ‘How To’ customer guides!   For this post we’re going to walk you through another of the most common questions we get asked in the billing department.   How can I set up autopay on my service? We know that our customers are busy running their businesses and have better things to

How To: Add a Credit Card to Ubersmith!

Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal.   For this post we’re going to walk you through one of the most common questions we get asked in the billing department.   How do I add a credit card

Server Pricing Report – August 2020

Welcome to the eighth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Check One, Two, Three!

Avoiding Workplace Complacency and Customer Inconvenience through the use of Checklists. Here at IOFlood we pride ourselves on using the right tools for the job, in everything we do.  We love servers, which is why we would never use substandard hardware during provisioning.  We also love our customers, which is why we take pride in

IOFlood Policies – Overdue Billing

A top of mind concern in the IT industry is preventing data loss. Typically, technical solutions are considered, but this overlooks more mundane causes of data loss that arguably crop up more frequently, such as human error, billing errors, and similar issues. As a company that cares about the preservation of customer data, we give

Server Pricing Report – May 2020

Welcome to the Fifth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,

Server Pricing Report – April 2020

Welcome to the Fourth installment of our monthly server price reporting for 2020. If you were following along, last year we’ve been tracking changing parts prices for RAM, SSDs, Hard Drives, CPUs, and a couple of GPUs. Typically this is done monthly, and then shared on our blog. Currently, all listed prices are from eBay,