Where are your servers located?

All of our Dedicated servers are located in our state of the art secured datacenter in Phoenix, AZ.

Do you offer shared or vps hosting?

IOFLOOD only offers dedicated servers, but you can still enjoy our quality servers and network. Check out the VPS and Shared hosting being offered by our partners.

How long does it take to get my new server set up?

Our typical turnaround time is 24 - 72 hours for new orders, but if you are on a strict deadline, just let us know and we will prioritize your order

Are you a reseller of ___?

Certainly not. IOFLOOD owns it's own servers, runs it's own network, and employs it's own support staff, and wouldn't have it any other way.

Do you have a speed test file / ip?

Yes, we have a test IP at 148.163.68.178 and a 1gb test file http://148.163.68.178/1g.bin. We also have Asia optimized links. A test IP is 107.167.79.194 or http://107.167.79.194/1g.bin.

How many ip addresses can I get?

Each server normally comes with 5 ips, but we can offer additional ips for Game hosting, VPS hosting, or other acceptable justification.

What payment methods do you accept?

We currently accept paypal and we also accept credit cards through our secure payment processor.

Can I get remote reboots / KVM / IPMI?

24/7 Customer-accessed remote KVM using the IPMI feature on our servers is available for free to all customers. IPMI allows remote access as though you have your own keyboard, mouse, and monitor hooked up directly to the server, as well as allowing for customer inititated OS reinstalls and reboots.

Is inbound bandwidth metered?

No. All metered plans only monitor outbound traffic (from your server to the internet). Inbound traffic is free.

Do you offer a money back guarantee?

Yes! If you're not happy with our service for any reason, you can request a refund within 15 days of the date your server is provisioned, and we will give you one without any hassle or catch.

Testimonials

Our feedback speaks for itself. Here's what customers like you have to say about IOFLOOD:
Ethernet Servers
"IOFlood are indeed a smashing provider. There's one very unique attribute that sets them apart from the others - quality support... They give a damn. It's obvious to me."
Harzem
"I've worked with Gabe and I would rate "support" to about 15 on a scale from 0 to 10. Technical knowledge is likewise."
Snipa @ Goo.im
"Ioflood shines in support like none other. Gabe's team is exactly what they say they are, a whole bunch of system administrators, so as an administrator, being able to talk the same language makes things rather easy."
Tim T.
"My clients put in 81% fewer tickets with IOFLOOD than any other provider, none of them have EVER had to put in an emergency ticket or hardware replacement ticket."

Read more Customer Reviews


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