Billing
03 Sep 2020
How To: Set up autopay in Ubersmith!
Welcome to another of our ‘How To’ customer guides! For this post we’re going to walk you through another of the most common questions we get asked in the billing department. How can I set up autopay on my service? We know that our customers are busy running their businesses and have better things to
03 Sep 2020
How To: Add a Credit Card to Ubersmith!
Welcome to the first of our ‘How To’ customer guides! This is just a quick guide designed to help you navigate our IOFLOOD.com customer service portal. For this post we’re going to walk you through one of the most common questions we get asked in the billing department. How do I add a credit card
26 May 2020
IOFlood Policies – Overdue Billing
A top of mind concern in the IT industry is preventing data loss. Typically, technical solutions are considered, but this overlooks more mundane causes of data loss that arguably crop up more frequently, such as human error, billing errors, and similar issues. As a company that cares about the preservation of customer data, we give
30 Sep 2019
Determining Number of cPanel Licences Actively Being Used
How Many cPanel Accounts Do I Really Need? In late June of 2019, cPanel announced a new licencing and pricing structure for all cPanel services. As these changes have been implemented on a per-user basis, it’s important to be able to determine how many user accounts you are going to need. Auditing your cPanel accounts
11 Aug 2012
Hosting Best Practices Part 1: Server Cancellations
It’s 3am, and you get woken up by a flood of calls from angry customers. You stumble over to the computer to see what’s going on, and sure enough, you can’t reach your server. You send your hosting company a trouble ticket, thinking the server must have crashed again, a nuisance, but no big deal,
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